Inbound leads are contacted in 2–5 minutes instead of 2–4 hours, and each SDR opens the day with a ranked action list: who to call, who has gone quiet, what changed at the account, and a drafted message for each. Speed is the part of an inbound reply you actually control, and this is what controls it.
A form filled at 10:14 gets a reply at 13:40, because the SDR who owns it was in three meetings. By then the buyer has filled in two more forms on two other sites.
Who to call first, who has gone quiet, which of last week's conversations deserves another touch. Twenty minutes of scrolling the CRM before the first dial, every morning.
The second, third and fourth touch are where most replies come from, and they are exactly the ones that get dropped the week the pipeline gets busy.
Form, chat, demo request, inbound email or a booked meeting. The lead is enriched, matched against your ICP and your existing accounts, and routed to an owner in seconds.
A first message goes out in 2–5 minutes, written from what the lead actually asked for, the page they came from and the company they work at — or the assigned SDR is pinged to call while the tab is still open.
Each SDR's list is ranked every night: new inbound, deals gone quiet, trigger events on target accounts, follow-ups due today. Every entry carries the reason it is there and a suggested next step.
Each action arrives with a draft — call notes, an email, a LinkedIn message — based on the last conversation and what has changed since. The SDR edits and sends; nothing goes out unreviewed unless you decide it should.
Activity, outcome and reply are written back to the CRM automatically. The ranking is tuned on what actually got replies in your funnel, not on a generic best practice from a blog.
We build in your stack rather than moving you onto ours. The list below is what this solution most often connects to — other systems are a scoping question, not a blocker.
Only if you choose that. The default is a draft in the SDR's inbox for the first touch, and a call alert when a call is the better move. Most teams automate the acknowledgement and keep the pitch human — that split is a setting, not a rebuild.
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