Volume × minutes decides whether a saving exists; whether anyone can state the rules decides whether it can be built. How to rank four candidates in an afternoon.
The stages, what each one costs, what actually moves the price — and the costs that are not on our invoice but belong in your budget.
Measure the baseline before you build, count only hours that leave someone workload, subtract what the automation costs to run, and write the assumptions next to the numbers.
MIT found 95% of enterprise GenAI pilots showed no P&L impact. The four failure modes behind that, all of them decided before any code is written.
The arithmetic on 800 invoices a month, why straight-through rate matters more than extraction accuracy, and the volume below which we would tell you not to.
Deflection and assistance are two different savings that behave differently. How to work out yours from six months of ticket history before spending anything.
If people know which document they need, that is a search problem. RAG earns its cost when the answer spans documents — and citations, not accuracy, are the product.
What actually leaves your systems, the five questions to ask any vendor, the GDPR points that come up on nearly every project, and what we do by default.
Comparison pages written by one of the parties are usually worthless. These have a column for when the other option is the right one, with real content in it — that is the only thing that makes the rest of the page worth reading.
The crossover is a utilisation number, not a headcount number. Where each option wins, and the hybrid that usually beats both.
Two different shapes of supplier, not two grades of quality. When programme scale genuinely requires the larger one — and when it is overhead.
We build on both. Where per-operation pricing and a forty-node canvas start costing more than code, and the prototype-then-harden sequence.
Your volume, your minutes per instance, your hourly cost. It shows the annual saving and the payback period, with every assumption on screen and adjustable.
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